Criminals select their victims and targets, focusing on the
unaware or unprepared. Criminals are also drawn to
environmental conditions that enhance the opportunity to
successfully complete their crime. The attitude and demeanor
you convey can have a tremendous effect on potential
assailants. There are a number of things you can do to
increase your personal security and reduce your risk of
becoming an ATM crime victim.
The following crime prevention tips can help make the use of
ATM’s safer for everyone.
Walk purposefully and with confidence. Give the appearance
that you are totally aware of your surroundings
Be aware of your total environment and what is going on
around you. Criminals tend to avoid people who have this
type of demeanor
Perform mental exercises and think out what you would do
in different crime or personal security situations
Follow your instincts. If you feel you are in danger,
respond immediately. Remember that your personal safety is
the first priority
ATM Selection Considerations
The law sets minimum standards for ATM lighting, procedures
for evaluating the safety of ATM's and requires notices to
ATM users outlining basic safety precautions for using
ATM's. Although ATM environmental design issues are covered
in the law, there are other considerations that an ATM
customer needs to consider prior to selecting and using an
ATM. For example:
Do not select an ATM at the corner of a building. Corners
create a blind area in close proximity to the customer's
transaction. Select an ATM located near the center of a
building. An ATM further from the corner reduces the element
of surprise by an assailant and increases effective reaction
time by the user
Identify an ATM with maximum natural surveillance and
visibility from the surrounding area. This will create a
perceived notion of detection by a criminal and increases
the potential for witnesses
Select an ATM at a location void of barriers blocking the
line of sight of the ATM. This includes shrubbery,
landscaping, signs and decorative partitions or dividers.
Barriers provide hiding areas for would-be assailants
Select an ATM that is in a well-lighted location
Whenever possible, select an ATM that is monitored or
patrolled by a security officer
Select an ATM with a wide-angle transaction camera and/or
a continuous transaction surveillance camera. Consult the
bank or location management for this information
Solicit prior criminal activity statistics from law
enforcement for the ATM site and surrounding neighborhood
Avoid ATM locations with large perimeter parking lots and
numerous ingress and egress points
Considerations Prior To and During Transactions
Always watch for suspicious persons or activity around an
ATM. Be aware of anyone sitting in a parked car in close
proximity to or at a distance from the ATM location
If you notice anything strange, leave and return some
other time. Even if you have already started a transaction,
cancel it and leave.
Maintain a small supply of deposit envelopes at home, in
your car or office. Prepare all transaction paperwork prior
to your arrival at the ATM site. This will minimize the
amount of time spent at the ATM
Maintain an awareness of your surroundings throughout the
entire transaction. Do not become so involved with your
transaction that you are not aware of changing conditions in
the area
Do not wear expensive jewelry or take other valuables to
the ATM. This is an added incentive to an assailant
If you get cash - put it away right immediately. Do not
stand at the ATM and count it
Never accept offers of assistance with the ATM from
strangers; ask the bank for help
Never lend your ATM card to anyone; treat it as if were
cash or a credit card
If you use a drive-up ATM, ascertain your vehicle doors
and windows are locked
During evening hours consider taking a companion along,
park close to the ATM in a well lighted area and lock your
car. If the lights around the ATM are not working properly,
do not use it
When leaving an ATM location make sure you are not being
followed. If you are being followed, drive immediately to a
police, sheriff or fire station, crowded area, well-lighted
location or open business. Flash your lights and sound your
horn to bring attention to your situation
If you are involved in a confrontation and the attacker is
armed with a weapon and demands your money or valuables,
GIVE IT TO THE SUSPECT. Do not resist, property may be
recovered later or replaced
Fraud Considerations
Memorize your Personal Identification Number (PIN). Do not
write it down or keep it in your wallet or purse. Do not
tell anyone else your PIN ANYONE !! (including bank
employees, the police, etc.)
Shield the ATM keypad from anyone who may be standing or
parked nearby or anyone crowding you in an attempt to view
your PIN and/or transaction. Use your body as a shield if
necessary while you enter your access code
Make sure you retain your transaction receipt. Do not
throw the receipt away at the ATM site
The National Consumers League has opened a toll-free
number to provide information on ATM frauds and scams. The
National Fraud Information Center at 1-800-876-7060 employs
counselors who will refer consumers to the proper agency for
reporting a fraud or scam
Immediately report any stolen or lost ATM card to the
proper entities
As far as your security is concerned, you can never be too
careful, too prepared or too aware. Share this information
with family and friends. Schedule family discussions and
practice regularly to ensure that everyone you know is safe
and informed.
|